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Valenzuela Mayor Rex Gatchalian tells Converge not to blame the city for its poor service

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Valenzuela Mayor Rex Gatchalian has sought to make it clear that the city government should not be to blame for the poor service from Converge ICT Solutions Inc.

Gatchalian said he received messages from subscribers that Converge representatives were using a city ordinance as an excuse for the problem, when this was not the case.

“To clarify, Converge ICT Solutions Inc. stop blaming the city for your incompetence! We always allow repairs,” he said.

Converge has since issued a statement apologizing for the inconvenience and saying “the city’s ordinances do not prevent us from doing the repair works.”

It also said its service teams are doing everything to restore its services in Valenzuela.

Gatchalian shared the statement on Facebook and said this was what he had asked for.