Perwisyong serbisyo! Rex Gatchalian tells PLDT, Converge to shape up
Valenzuela Mayor Rex Gatchalian is at his wits’ end over the poor service of PLDT and Converge.
In a January 9 Facebook post, Gatchalian expressed his frustration over the spotty internet connection that Valenzuela customers of both companies had to endure.
“Kami sa LGU ang inuulan ng reklamo sa palpak na serbisyo ng PLDT at Converge, bukod sa mabagal na, minsan wala talagang internet connection,” he said.
Gatchalian said the poor service of PLDT and Converge is causing inconvenience for Valenzuela residents, who need internet for their studies and work. He called on the two companies to shape up.
“Malaking perwisyo ito sa mga consumer lalo na ngayon na umiiral ang distance learning, online classes, at WFH set-up. Ang mga consumer ay nagbabayad ng tama kaya dapat lang na maayos ang serbisyo sa kanila,” the mayor said.