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Natututo na: Vico Sotto proud as city hall offices can go autopilot in responding to complaints

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Vico Sotto didn’t have to intervene just to get things done.

The Pasig mayor felt extremely proud when he saw that the city’s Engineering Department responded to a netizen’s Facebook complaint without him having to point it out. The city engineers rushed to the scene to repair street lamps in another dark alley, all by their own doing.

“Walang instructions ko yan. nabasa lang nila sa comments section at inaksyunan kinabukasan ng Engineering Dept natin,” the politiko said, beaming.