Navotas launches one-stop shop for social services


The local government of Navotas has launched a one-stop shop for social services to ease residents’ access to them.

Mayor Toby Tiangco, together with Congressman John Rey Tiangco and other city and barangay officials, led the blessing and ribbon-cutting of NavoServe at the Navotas City Hall Annex.

NavoServe offers a seamless processing of documents required to avail government assistance including the certification from the City Information and Communications Technology Office (ICTO), certificate of indigency, and social case study.

It provides services such as the Navotas Hospitalization Program (NHP); medical assistance from Mayor Tiangco; Commission on Higher Education (CHED) educational assistance and medical assistance from Cong. Tiangco; processing of senior citizens and persons with disability (PWD) ID and booklet; and burial assistance.

The one-stop shop also caters to senior citizens who would claim their P500 NavoRegalo and PWD students who would get their educational assistance.

“People who visit the city hall and apply for social services come from the vulnerable sectors of the community. To alleviate at least a bit of their concerns, we need to ensure that they get the help they need in a manner that is comfortable, easy and convenient,” Toby said.

John Rey, meanwhile, reminded city hall employees to always serve with compassion and care.

“Most of those who come here for help do not have much in life. Let us always strive to treat them with respect and compassion,” he said.